Blog
As a sales trainer, I regularly write and share news, tips and industry updates. Keep up to date with what’s going on in the world of sales and please do share, like and comment on my blog, I always love hearing feedback.
The Million Pound Receptionist
Applying these tips in real life is never as easy as a book or ‘guru’ will make it sound. However, if you are willing to have a go, it can soon become very natural.
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Would you buy a car from this woman?
My mantra is that anyone can be a sales person. Anyone who can hold a conversation, that is. A conversation that is all about the customer…
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Consent, Montgomery & an Even Shorter Fuse
Slowly but surely the mis-selling dental time bomb is ticking away and the Montgomery case, it’s implications upon patient consent and the right to make an autonomous decision, could increase the likelihood of a patient claiming that they were in some way mis-sold a dental treatment and in particular cosmetic treatments within dentistry.
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The Sales Process
There are two ways to sell – Push and Pull – both work, but pull is for the long-term, relationship type selling that most businesses need.
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Price and Value
I don’t really like paying my council tax. It slips out of my bank account on a monthly basis, so I don’t often think about it, but I also rarely think about what I get for it.
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What does your customer want?
Frequently, practices offer of a free treatment consultation, especially those providing invisible orthodontics and implants. Now, while it is a great ‘hook’ to offer something for free, the downside is that it has little or no value. Patients often book and then decide not to turn up, wasting your time.
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Free consultations?
Frequently, practices offer of a free treatment consultation, especially those providing invisible orthodontics and implants. Now, while it is a great ‘hook’ to offer something for free, the downside is that it has little or no value. Patients often book and then decide not to turn up, wasting your time.
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Selling; It’s just a conversation…
Let’s look at why people buy.
There are any number of reasons why we buy things.
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